Shipping and Returns
MCRD Museum Gift Shop Shipping and Return Policy
Thank you for shopping with the MCRD Museum Gift Shop! All purchases made online and in store help support programs for our nation’s Marines, Sailors, veterans, and Gold Star Families. Products sold here are fully licensed by the Marine Corps and are sourced from approved vendors.
How is shipping priced?
Shipping rates are charged to you at a flat rate of $6.99 for USPS standard shipping. Orders over $100.00 ship free!
When are orders processed?
Orders placed before 1100 PST are processed that business day, orders placed after 1100 PST are processed the next business day (Mon-Fri)
How long will it take to receive my order after it ships?
The shipping option selected at checkout will determine the number of days your item takes to ship.
What if my item is out of stock?
If an item you ordered is out of stock you will be notified by email. You may elect to receive a refund or to receive a similar item if one is available.
Do you offer in store pickup of orders?
Currently we are not offering local pickup of online orders due to the Depot's restricted access protocols. Once Depot access is restored to all visitors we plan to resume in store pickup of orders.
Are your products licensed with the Marine Corps?
Yes, we are proud to say that all products carried by the MCRD Museum Gift Shop are fully licensed and approved for sale by the Marine Corps. Purchasing Marine Corps licensed items is important as it ensures proceeds from sales are sent to the appropriate parties.
If you receive damaged merchandise please contact us immediately by email at Marketing@mcrdmhs.org with your name and order number and a description of damaged items. Please keep all wrapping materials including interior and exterior containers.
With regards to customized products, we are not responsible for spelling errors, please proofread your order before submitting.
Merchandise Return Policy
You may return any item for any reason if you are not satisfied with your purchase within 14 days of receipt of your order. Please contact us at Marketing@mcrdmhs.org to begin a return. Returns must be shipped to us at:
MCRD Museum Foundation
Building 26 Post Office Box 400085
San Diego, CA 92140-0085
Once the return reaches us we will issue your refund. This process may take up to 10 days depending on the time of year. Refunds will be to the original payment form. Please note that customized products and face masks are non-returnable, non-refundable unless damaged.